ALERTS

No Yard Sales - March 26, 2020

There will be no yard sale permits issued within the city limits of Jay.  This is in affect ... [more...]

Governor Stitt's Executive COVID-19 Order - March 25, 2020

Delaware County has had its first confirmed COVID-19 diagnosis.   We understand the stress... [more...]

State of Emergency Proclamation - March 20, 2020

To see the State of Emergency Proclamation issued by the City of Jay, please go to the Government... [more...]

City Hall on Lockdown - March 20, 2020

In an effort to limit contact due to Coronavirus, City Hall / Jay Utilities is on Lockdown. ... [more...]

JSSA Field Closure - March 18, 2020

Due to the COVID 19 pandemic and new CDC guidance regarding social distancing and limited gatheri... [more...]

Community Center Closure - March 17, 2020

Due to the COVID 19 pandemic and new CDC guidance regarding social distancing and limited gatheri... [more...]

Jay Utility Offices - March 17, 2020

In an effort to limit contact due to coronavirus, we ask all our customers to make payments in th... [more...]

Close

Utilities

At the City of Jay, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.  Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!

Contact Info

Jay Utility Authority
Billing Office
PO Box 348
918-253-8542 ext 1
Email

City Hall / Jay Utility Authority

City Hall / Jay Utility Authority

Frequently Asked Questions

How could I have used this much water?

Most of our residential meters are electronic meters read by a computer once a month.  This information is used to process a graph of daily usage for that meter.  If you feel your usage is too high, please contact our office and we will review the information and help resolve the concern.  

My bill is past due, can I get an extension?

We understand sometimes it is difficult to meet all your deadlines.  Please contact our office and notify us of your extenuating circumstances and together we can come up with a solution.

What do I do if I am experiencing low pressure?

There are many reasons you can be experiencing low water pressure.  If you are not able to locate the issue within your home or lines then contact our office.  

Why do I have a previous balance when I know I sent in my payment?

Sometimes statements have already been generated when a payment is made.  If you are concerned about your balance, just give us a call and we can verify your payment.